Report your claim on our JAH 4.0 platform

Log in with your assigned username and password and access the claims module.

Our claims team is dedicated to carefully review your claim, providing personalized attention and reviewing every detail in the documentation.

At JAH INSURANCE BROKERS, our priority is to ensure your confidence and the safety of your cargo all the time.

If you do not have access to the JAH 4.0 platform, you can report your claim as follows:

You also have the option to report your claim on our claim form.


Do you want to file a claim?

This is what you should keep in mind!

Contact Us



+57 314 411 0868

Service Hours
Monday to Friday,
Time zone: GMT-5
8:00 a.m. to 5:30 p.m.

Risk Map

Interested in learning more about the most common risks in goods transportation? This may be for your interest.

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